Question 1

What areas do you service?

Accepted Answer

We proudly serve the entire Louisville metro area, including Jefferson, Oldham, and Bullitt counties in Kentucky, as well as Southern Indiana communities like New Albany, Jeffersonville, and Clarksville. Visit our Service Areas page for a complete list.

Question 2

Are you licensed and insured?

Accepted Answer

Yes, absolutely. We are fully licensed by the Kentucky Department of Fish & Wildlife Resources and the Indiana Department of Natural Resources. We also carry comprehensive liability insurance to protect your property and our team. We are happy to provide documentation upon request.

Question 3

What are your hours of operation?

Accepted Answer

We are open 24 hours a day, 7 days a week. Wildlife problems don't stick to a schedule, so neither do we — call any time, day or night, and you'll reach us.

Question 4

Do you offer emergency squirrel removal?

Accepted Answer

Yes. If you have a squirrel in your living space or another urgent situation, please call us immediately. We offer same-day emergency service throughout our service area to address critical wildlife issues promptly.

Question 5

How quickly can you come to my property?

Accepted Answer

For non-emergency situations, we can typically schedule an inspection within 24-48 hours. For emergencies, we strive to be on-site the very same day you call.

Question 6

What makes you different from a general pest control company?

Accepted Answer

While pest control companies handle insects and rodents, we are wildlife control specialists. Our expertise is focused on animals like squirrels, raccoons, and bats. This means we use specialized techniques for humane removal, and more importantly, we provide professional exclusion and repair services to prevent them from coming back. We solve the root of the problem, not just the symptom.

Question 7

What is your squirrel removal process?

Accepted Answer

Our proven 4-step process includes: 1) A free consultation and quote. 2) A thorough on-site assessment to identify all entry points. 3) Humane removal of squirrels using one-way doors and traps, followed by professional exclusion repairs. 4) Optional cleanup/sanitization and a warranty on our work.

Question 8

Do you offer humane squirrel removal?

Accepted Answer

Yes, humane treatment is a cornerstone of our business. We prioritize methods like one-way exclusion doors that allow squirrels to exit your home but not re-enter. This avoids stress on the animals and prevents separating mothers from their young. It's the most effective and humane long-term solution.

Question 9

What is 'exclusion work'?

Accepted Answer

Exclusion is the most critical step in squirrel control. It involves identifying and sealing every potential entry point on your home's exterior with professional-grade materials like steel mesh, metal flashing, and specialized sealants. This prevents squirrels from getting back in and is the key to a permanent solution.

Question 10

Do you clean up squirrel droppings and repair damage?

Accepted Answer

Yes, we offer comprehensive attic restoration services. This can include removing contaminated insulation, sanitizing the area to neutralize odors and pathogens with professional-grade foggers, and installing new insulation. We also repair structural damage caused by squirrels, such as chewed wood, vents, and soffits.

Question 11

How long does the whole process take?

Accepted Answer

The initial inspection and setup usually take a few hours. The removal phase, allowing all squirrels to exit through our one-way doors, can take anywhere from a few days to a week. The final exclusion repairs are typically completed in a single day after we've confirmed all squirrels are gone.

Question 12

Do you handle squirrels in chimneys?

Accepted Answer

Yes, squirrels often nest in chimneys for warmth and protection. We have specialized equipment and techniques to safely remove them and can install a professional, code-compliant chimney cap to prevent future entry for any animal.

Question 13

How do you know for sure all the squirrels are gone before sealing the entry?

Accepted Answer

We use several methods. First, we monitor the one-way door for signs of activity. We also use visual inspections inside the attic and may place monitoring devices like cameras or non-toxic tracking powders near the entry point. We never seal a final entry point until we are 100% certain the structure is vacant.

Question 14

Do I need to be home for the service?

Accepted Answer

We require an adult to be present for the initial inspection to discuss our findings and the proposed plan. For the removal and repair work, we typically only need access to the exterior of the property, so you do not need to be home as long as we can access all areas of the roofline and foundation.

Question 15

How much does squirrel removal cost in the Louisville, KY area?

Accepted Answer

The cost for professional squirrel removal in the Louisville and Southern Indiana area typically ranges from $300 to $1,200+. The final price depends on several factors, including the severity of the infestation, the number of entry points that need to be sealed, the height and accessibility of these areas, and whether attic restoration services are needed.

Question 16

Does homeowner's insurance in Kentucky or Indiana cover squirrel damage?

Accepted Answer

Generally, most standard homeowner's insurance policies do not cover the cost of removing animals or repairing damage caused by pests like squirrels, as it's often considered a preventable maintenance issue. However, some policies may cover 'resultant damage,' such as a fire caused by chewed wires. It is always best to check your specific policy with your insurance agent.

Question 17

Do you offer a warranty or guarantee on your work?

Accepted Answer

Yes, we stand by our work. We offer a Lifetime Warranty on every entry point we seal. If a squirrel gets back in through an area we specifically repaired, we will return to fix it free of charge. The warranty is maintained through a low-cost annual inspection of your home's exterior — if an annual inspection is missed, the warranty is invalidated. This yearly check also catches new vulnerabilities before they become problems.

Question 18

Do you offer a free quote?

Accepted Answer

Yes! We offer a free quote and consultation over the phone to give you a general price range and discuss your situation. The comprehensive on-site assessment, which involves a detailed inspection of your roof, attic, and entire exterior to identify all issues and create a precise plan, has a nominal fee. This fee is fully credited toward the cost of the full removal service if you proceed with us.

Question 19

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, MasterCard, American Express, Discover), checks, and cash.

Question 20

Why is professional removal so expensive?

Accepted Answer

Think of it as an investment in protecting your home. The cost covers our licensing, insurance, specialized equipment, professional-grade materials, and the expertise to solve the problem permanently. The cost of inaction—such as chewed electrical wires causing a fire, or destroyed insulation leading to high energy bills—is often far greater than the cost of professional removal.

Question 21

What types of squirrels are common in Louisville and Southern Indiana?

Accepted Answer

The two most common species we deal with are the Eastern Gray Squirrel, which is very common in suburban and urban areas, and the slightly larger Fox Squirrel, often found in more open, park-like settings. Both are highly adaptable and frequently invade homes in our region.

Question 22

What do squirrels in a Louisville attic sound like?

Accepted Answer

You'll typically hear quick scampering, scratching, or rolling sounds, like nuts being buried or moved. Squirrels are most active during the day (diurnal), so you'll hear them most in the early morning and late afternoon. Noises at night usually indicate a different animal, like a raccoon or opossum.

Question 23

Why are squirrels getting into my house?

Accepted Answer

Squirrels seek shelter that is safe from predators, warm, dry, and provides a stable place to build nests and raise their young. Your attic, crawl space, or wall voids provide the perfect, predator-free environment for them, especially during baby season or cold winters.

Question 24

Why do squirrels chew on wires, wood, and pipes?

Accepted Answer

A squirrel's incisor teeth never stop growing, much like human fingernails. They must constantly gnaw on hard surfaces to keep them filed down and sharp. Unfortunately, in a home, this includes electrical wires, support beams, plumbing, and siding.

Question 25

How big of a hole can a squirrel fit through?

Accepted Answer

An adult squirrel can squeeze through a hole the size of a US quarter (about 1 inch in diameter). They are also expert chewers and can easily enlarge a smaller crack or gap to gain entry.

Question 26

When is squirrel baby season in Kentucky and Indiana?

Accepted Answer

Squirrels typically have two litters per year. The first is in late winter/early spring (February-April) and the second is in late summer (August-September). It is crucial to use humane methods during these times to avoid trapping babies inside an attic away from their mother.

Question 27

Do squirrels hibernate in the winter?

Accepted Answer

No, squirrels do not hibernate. They build up food caches in the fall and will stay in their nests for days at a time during very cold or severe weather, but they remain active throughout the winter. This is why many homeowners notice squirrel problems when it gets cold, as the animals are seeking warm shelter.

Question 28

What kind of damage can squirrels do to an attic?

Accepted Answer

The damage can be extensive. They will shred and trample insulation, reducing its effectiveness and costing you money in energy bills. They chew on electrical wires, creating a serious fire hazard. They also chew on wood support beams, vents, and pipes. Their urine and feces can saturate insulation and drywall, leading to stains, odors, and mold growth.

Question 29

What materials do you use for repairs?

Accepted Answer

We use high-quality, chew-proof materials. This includes heavy-gauge galvanized steel mesh, solid metal flashing, and specialized wildlife-proof sealants. We never use foam, wood, or plastic for exclusion repairs, as squirrels can easily chew through those materials.

Question 30

Is damaged insulation a serious problem?

Accepted Answer

Yes, for two main reasons. First, compressed or tunneled insulation loses its R-value, meaning it doesn't insulate effectively, leading to higher heating and cooling costs. Second, insulation contaminated with squirrel feces and urine is a health hazard, harboring bacteria and parasites that can become airborne.

Question 31

Can you replace my attic insulation?

Accepted Answer

Yes. As part of our attic restoration service, we can remove all of the old, contaminated insulation using specialized vacuums and then install new, fresh insulation to the proper R-value for our climate zone.

Question 32

Can squirrels transmit diseases to humans or pets?

Accepted Answer

While direct transmission of diseases like rabies from squirrels is extremely rare, the real danger comes from the parasites they carry. Squirrels are often infested with fleas, ticks, and mites, which they bring into your home. Their droppings can also contain bacteria like salmonella and leptospirosis.

Question 33

Are squirrel droppings hazardous?

Accepted Answer

Yes, squirrel droppings and urine can be hazardous. They can harbor bacteria and fungal spores. As the waste dries, these contaminants can become airborne and inhaled, posing a risk for respiratory issues. This is why professional cleanup with proper safety gear is recommended.

Question 34

Are the methods you use safe for my family and pets?

Accepted Answer

Safety is our top priority. Our primary methods, like one-way doors and exclusion, are completely safe and chemical-free. If any trapping is necessary, we strategically place traps in areas inaccessible to pets and children, such as high on the roof or secured within the attic.

Question 35

Will a squirrel attack me or my pet?

Accepted Answer

A healthy squirrel will almost always flee from a human or pet. However, if one is cornered, feels threatened, or is sick, it may bite or scratch in self-defense. It's best to keep your distance and never attempt to handle a wild squirrel.

Question 36

Is it legal to trap and relocate squirrels in Kentucky and Indiana?

Accepted Answer

In both Kentucky and Indiana, it is illegal for an unlicensed individual to trap and relocate most wildlife. Relocating animals can spread disease and is often a death sentence for the animal, which doesn't know where to find food or shelter in a new territory. This must be done by a licensed wildlife control operator.

Question 37

Why shouldn't I just block the hole I see them using?

Accepted Answer

This is one of the biggest mistakes a homeowner can make. First, you might trap squirrels inside, including a mother and her dependent babies. A trapped, desperate squirrel can cause an incredible amount of damage trying to chew its way out. Second, squirrels almost always have multiple entry and exit points, so blocking one will just cause them to use another.

Question 38

Do repellents like mothballs, ammonia, or strobe lights work?

Accepted Answer

Unfortunately, these DIY remedies are almost always ineffective. While a strange smell or light might temporarily deter a squirrel, they will quickly realize it poses no real threat and will not abandon a safe, warm nesting site. There is no chemical or device that will make squirrels leave your attic for good. Professional removal and exclusion is the only permanent solution.

Question 39

What are the risks of trying to remove squirrels myself?

Accepted Answer

The risks are significant. They include falling from a ladder while trying to access the roof, being bitten or scratched by a cornered animal, improperly sealing an entry point which allows for re-entry, and accidentally trapping babies inside the attic to die and decompose, creating a horrible odor.

Question 40

Should I use poison to kill the squirrels?

Accepted Answer

Absolutely not. There are no registered or legal poisons for killing squirrels. Using rat poison is illegal and ineffective, and it poses a huge risk of secondary poisoning to pets, owls, hawks, and other wildlife that might eat the poisoned squirrel. Furthermore, a poisoned squirrel will likely crawl into a wall void to die, leaving you with an unbearable smell and a costly removal job.

Question 41

Why am I hearing more squirrels in the fall and winter?

Accepted Answer

As the weather gets colder, squirrels are actively seeking warm, insulated shelter to escape the elements. Your attic is the perfect winter home for them. They also use this time to store their food caches for the winter, so you may notice increased activity.

Question 42

Why are squirrels always on my roof?

Accepted Answer

Squirrels are on your roof for two main reasons: access and opportunity. Overhanging tree branches act as a natural highway to your roof. Once there, they will explore and can easily find or create entry points through gaps in the soffit, vents, or along the roofline.

Question 43

How can I prevent squirrels from getting into my house?

Accepted Answer

The best prevention is to make your home less accessible. Trim tree branches at least 6-8 feet away from your roofline. Secure trash can lids. Install a professional chimney cap. Most importantly, have a professional inspect your home to seal any small gaps or vulnerable areas before they become a problem.

Question 44

Is my bird feeder attracting squirrels?

Accepted Answer

Yes, almost certainly. While you may intend for it to feed birds, a bird feeder is an open buffet for squirrels. It encourages them to spend time on your property, and from there, it's a short leap to exploring your house for nesting opportunities. If you have a squirrel problem, we recommend removing feeders temporarily or investing in truly squirrel-proof models.

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