Question 1

What areas do you service?

Accepted Answer

We proudly serve the entire Louisville metro area, including Jefferson, Oldham, and Bullitt counties in Kentucky, as well as Southern Indiana communities like New Albany, Jeffersonville, and Clarksville. Visit our Service Areas page for a complete list.

Question 2

Are you licensed and insured?

Accepted Answer

Yes, absolutely. We are fully licensed by the Kentucky Department of Fish & Wildlife Resources and the Indiana Department of Natural Resources. We also carry comprehensive liability insurance to protect your property and our team. We are happy to provide documentation upon request.

Question 3

What are your hours of operation?

Accepted Answer

We are open 24 hours a day, 7 days a week. Wildlife problems don't stick to a schedule, so neither do we — call any time, day or night, and you'll reach us.

Question 4

Do you offer emergency squirrel removal?

Accepted Answer

Yes. If you have a squirrel in your living space or another urgent situation, please call us immediately. We offer same-day emergency service throughout our service area to address critical wildlife issues promptly.

Question 5

How quickly can you come to my property?

Accepted Answer

For non-emergency situations, we can typically schedule an inspection within 24-48 hours. For emergencies, we strive to be on-site the very same day you call.

Question 6

What makes you different from a general pest control company?

Accepted Answer

While pest control companies handle insects and rodents, we are wildlife control specialists. Our expertise is focused on animals like squirrels, raccoons, and bats. This means we use specialized techniques for humane removal, and more importantly, we provide professional exclusion and repair services to prevent them from coming back. We solve the root of the problem, not just the symptom.

General Questions